Here you'll find Live virtual classes, on-demand courses, certification programs, in-person classes, and training resources designed specifically for drycleaning and laundry professionals.
Whether you're new to the industry or looking to sharpen your skills, our expert-led courses provide practical knowledge you can apply immediately to improve operations, increase efficiency, and grow your business.
Certifications
Show your customers that you and your team are fabric care experts.
Self-Paced Learning
Expert training available anytime, anywhere.
Live Online Learning
DLI Live Courses – Learn in Real Time, Grow with Confidence.
In-Person Courses
Video Library
Industry expertise, available at the click of a button.
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Membership Makes a Difference
Through advocacy, expertise, knowledge, community, and savings, DLI forms the…
| Access Date | Quiz Result | Score | Actions |
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Top Picks for You
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Achieve a satisfactory score on pertaining to business management, customer service, fibers and fabrics, stain removal, and the wetcleaning process.
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Register
- Budget Level - $299
- Standard Level - $240
- Gold Level - $180
- Premier Level - Free!
- International - $299
- Allied Trade - $299
- Other - $490
- More Information
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Register
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This course provides customer service representatives with the knowledge and skills needed to deliver exceptional service in a drycleaning and laundry operation. Participants learn how to communicate effectively with customers, handle complaints and claims professionally, identify common garment and fabric issues, understand basic production processes, and recommend services that meet customer needs. The course also covers sales techniques, customer retention strategies, and best practices for building long-term customer relationships while supporting company profitability and customer satisfaction.
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Register
- Budget Level - $249
- Standard Level - $249
- Gold Level - $249
- Premier Level - Free!
- International - $249
- Allied Trade - $249
- Other - $249
- More Information
-
Register
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Achieve a satisfactory score on pertaining to business management, customer service, fibers and fabrics, stain removal, and the drycleaning process.
-
Register
- Budget Level - $299
- Standard Level - $240
- Gold Level - $180
- Premier Level - Free!
- International - $299
- Allied Trade - $299
- Other - $299
- Nonmember - $490
- More Information
-
Register
Questions?
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Give us a call at 800-638-2627 or email [email protected].