Take your drycleaning knowledge and skills to the next level with DLI’s 10-Day Advanced Drycleaning Course. Designed for individuals who have completed DLI’s Introduction to Drycleaning Course or who already have hands-on production experience, this course provides in-depth instruction in advanced cleaning, stain removal, finishing, equipment, plant operations, and customer service.

Students learn in both the classroom and DLI’s hands-on training facility. Classroom instruction is presented in focused, manageable lessons, followed by practical application using industry equipment and spotting stations. This combination gives students the opportunity to apply what they learn and build skills they can take back to their own operation.

Who Should Attend

This course is designed for individuals who have completed the Introduction to Drycleaning Course or have previous production experience and a working knowledge of basic stain removal and finishing techniques. It is ideal for owners, managers, production supervisors, and experienced employees looking to strengthen their technical and operational knowledge.

What You’ll Learn

During the 10-day course, students will receive instruction and hands-on training in:

• Identifying cotton, silk, polyester, and other common fibers and fabrics

• Using bleaches safely while protecting fabric and color

• Advanced pressing techniques for blouses, dresses, ties, pleated garments, silks, velvets, corduroy, and other garments

• Wetcleaning wool, silk, and other fabrics

• Maintaining and changing drycleaning machine filters

• Troubleshooting common drycleaning machine problems

• Using tensioning equipment to improve finishing quality and consistency

• Understanding current regulations affecting the drycleaning industry

• Applying effective customer service techniques in a drycleaning operation

• Producing clean, bright white laundry

• Cleaning and preserving wedding gowns

• Understanding the differences among drycleaning solvents, including perc, GreenEarth®, hydrocarbon, and SOLVONK4

• Pressing professionally laundered shirts

• Designing an efficient drycleaning plant and improving production workflow

By combining technical instruction with hands-on practice, the Advanced Drycleaning Course helps students develop a deeper understanding of the entire cleaning process—from identifying fabrics and solving cleaning problems to improving finishing, equipment operation, workflow, and the final quality delivered to the customer.

Upon successful completion of the 10-Day Advanced Drycleaning Course, students will receive a DLI Certificate of Completion, recognizing their participation and advanced training in professional drycleaning practices.

Build a strong foundation in professional drycleaning with hands-on training designed specifically for today’s garment care industry. DLI’s Introduction to Drycleaning course provides students with the essential knowledge and practical skills needed to better understand the complete drycleaning process.

Whether you are new to the industry, preparing to take on a larger role in your business, or looking to strengthen your existing knowledge, this 5-day course combines classroom instruction with practical, hands-on experience. Students learn from experienced DLI instructors while working with the processes, techniques, and equipment used in professional garment care.

This course covers essential skills and techniques, including:

• Sorting garments for drycleaning
  
  
  
• Cleaning delicate fabrics such as silk and satin
  
  
  
• Operating modern drycleaning machines
  
  
  
• Removing common stains like coffee, ink, and grease
  
  
  
• Pressing pants, coats, and skirts to professional standards
  
  
  
• Using tensioning equipment to enhance finishing quality

More than an introduction, this course is an opportunity to develop confidence, ask questions, learn alongside other industry professionals, and establish a solid foundation for continued growth in the drycleaning industry.

Students who successfully complete the course will receive a Certificate of Completion, providing a professional credential they can proudly display and use to demonstrate their commitment to industry education, professional development, and quality garment care.

Start with the fundamentals. Build practical skills. Leave with knowledge you can put to work.

Take your drycleaning knowledge and skills to the next level with DLI’s 10-Day Advanced Drycleaning Course. Designed for individuals who have completed DLI’s Introduction to Drycleaning Course or who already have hands-on production experience, this course provides in-depth instruction in advanced cleaning, stain removal, finishing, equipment, plant operations, and customer service.

Students learn in both the classroom and DLI’s hands-on training facility. Classroom instruction is presented in focused, manageable lessons, followed by practical application using industry equipment and spotting stations. This combination gives students the opportunity to apply what they learn and build skills they can take back to their own operation.

Who Should Attend

This course is designed for individuals who have completed the Introduction to Drycleaning Course or have previous production experience and a working knowledge of basic stain removal and finishing techniques. It is ideal for owners, managers, production supervisors, and experienced employees looking to strengthen their technical and operational knowledge.

What You’ll Learn

During the 10-day course, students will receive instruction and hands-on training in:

• Identifying cotton, silk, polyester, and other common fibers and fabrics

• Using bleaches safely while protecting fabric and color

• Advanced pressing techniques for blouses, dresses, ties, pleated garments, silks, velvets, corduroy, and other garments

• Wetcleaning wool, silk, and other fabrics

• Maintaining and changing drycleaning machine filters

• Troubleshooting common drycleaning machine problems

• Using tensioning equipment to improve finishing quality and consistency

• Understanding current regulations affecting the drycleaning industry

• Applying effective customer service techniques in a drycleaning operation

• Producing clean, bright white laundry

• Cleaning and preserving wedding gowns

• Understanding the differences among drycleaning solvents, including perc, GreenEarth®, hydrocarbon, and SOLVONK4

• Pressing professionally laundered shirts

• Designing an efficient drycleaning plant and improving production workflow

By combining technical instruction with hands-on practice, the Advanced Drycleaning Course helps students develop a deeper understanding of the entire cleaning process—from identifying fabrics and solving cleaning problems to improving finishing, equipment operation, workflow, and the final quality delivered to the customer.

Upon successful completion of the 10-Day Advanced Drycleaning Course, students will receive a DLI Certificate of Completion, recognizing their participation and advanced training in professional drycleaning practices.

Build a strong foundation in professional drycleaning with hands-on training designed specifically for today’s garment care industry. DLI’s Introduction to Drycleaning course provides students with the essential knowledge and practical skills needed to better understand the complete drycleaning process.

Whether you are new to the industry, preparing to take on a larger role in your business, or looking to strengthen your existing knowledge, this 5-day course combines classroom instruction with practical, hands-on experience. Students learn from experienced DLI instructors while working with the processes, techniques, and equipment used in professional garment care.

This course covers essential skills and techniques, including:

• Sorting garments for drycleaning
  
  
  
• Cleaning delicate fabrics such as silk and satin
  
  
  
• Operating modern drycleaning machines
  
  
  
• Removing common stains like coffee, ink, and grease
  
  
  
• Pressing pants, coats, and skirts to professional standards
  
  
  
• Using tensioning equipment to enhance finishing quality

More than an introduction, this course is an opportunity to develop confidence, ask questions, learn alongside other industry professionals, and establish a solid foundation for continued growth in the drycleaning industry.

Students who successfully complete the course will receive a Certificate of Completion, providing a professional credential they can proudly display and use to demonstrate their commitment to industry education, professional development, and quality garment care.

Start with the fundamentals. Build practical skills. Leave with knowledge you can put to work.

This comprehensive self-paced course equips customer service representatives with the essential skills required to succeed in today's fabric care industry. Topics include customer communication, complaint resolution, order intake and release procedures, garment inspection, production department basics, common fabric and garment problems, customer claims management, sales and service techniques, and customer relationship building. 

Upon completion, employees will be able to confidently assist customers, identify potential garment issues, recommend appropriate services, and contribute to a positive customer experience that promotes loyalty and business growth.

Learning Objectives:

• Demonstrate professional customer service and communication skills.
• Properly receive, inspect, document, and release customer orders.
• Identify common fabric types and garment care concerns.
• Handle customer complaints and claims according to company policies.
• Understand the drycleaning and laundry production process.
• Recognize opportunities to recommend additional services.
• Build customer loyalty through effective service and follow-up.
• Apply industry best practices to improve customer satisfaction and business success.

Estimated Course Length: 4-6 Hours Target Audience: Customer Service Representatives, Front Counter Personnel, Route Service Personnel, and New Employees in Drycleaning and Laundry Operations.

After registering for the course, download and print the self-paced study materials. As you work through the content, complete the online review questions after each part for practice.

At the end of the course, you will complete a Final Quiz through this online learning portal. The Final Quiz covers all of the material presented in the course.

Designed for previously certified professionals, it reinforces core skills while introducing updated methods that improve garment care quality, efficiency, and sustainability. By renewing their certification, participants demonstrate an ongoing commitment to excellence, compliance, and delivering the highest level of service to their customers.